Ordered several items from them on the 2nd of January. Heaters, temp sensor and some other things. Total order was about 130.00 after shipping. I paid instantly with my credit card. Now here is the shipping info I just checked on 5 minutes ago.

Please remember I placed this order on 1/2/09 and it is now 1/20/09.

January 17, 2009 9:55 AM Entry GARDENDALE, AL
January 17, 2009 12:37 AM Sortation Center Departure ATLANTA, GA
January 17, 2009 12:07 AM Electronic Shipping Info Received GARDENDALE, AL
January 17, 2009 12:00 AM Electronically Notified GARDENDALE,AL
January 15, 2009 8:04 PM Sortation Center Arrival ATLANTA, GA
January 14, 2009 11:26 PM Sortation Center Departure NEW BERLIN, WI
January 13, 2009 9:44 PM Sortation Center Arrival NEW BERLIN, WI
January 12, 2009 10:21 AM Sortation Center Departure Rhinelander, WI
January 9, 2009 12:11 AM Sortation Center Arrival Rhinelander, WI
January 6, 2009 9:19 AM Billing Information Received

Gardendale, AL is my home city. It's been sitting there for 3 days already?

Poor customer service on the phone and all she would say is that they would be willing to give me 5.00 off my next order because the shipping did not fall within their 7 day window. Great... 5.00 off? The same 5.00 discount that anybody who orders a catalog gets? The same 5.00 off anybody who does a Google search for "Dr. F&S coupon code" can get?

No thanks...