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Old 09-01-2007, 07:59 PM   #26 (permalink)
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sorry about all of the ranting ... things like this just REALLY make me angry.
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Old 09-02-2007, 08:31 AM   #27 (permalink)
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I'd like to weigh in on this thread. Rather than trying to quote anyone, I'll just ramble along. I've been selling and using (exclusively) Acrylic aquariums and sumps since 1974. Once I bought and used my first Acrylic tank, I was hooked.

It's quite easy to scratch an acrylic aquarium, true! But, it is equally as easy to avoid scratching them. It's a matter of knowledge with an element of caring. Your LFS employee obviously wasn't trained properly or didn't care or was ordered to "get-r-done" as quickly as possible and was careless or oblivious of picking up sand under the magnet cleaning tool.

Scratches can be taken out without removing the water. I've used this Scratch Kit for years with great success, albeit with some labor of love. I just used this kit to take some scratches out of my boat, too. Worked like a charm.

Using Cuprisorb or carbon in a nylon bag in the sump will work but, to increase efficiency a canister filter is best. One of the rare instances I recommend a canister. And, by the way, Acrylic and Weld-on are inert. They won't absorb other chemicals.

As far as "getting" anything from the LFS for bumbling your tank, I think you're out of luck there. Most LFS will balk at owning up to and doing something about an incident like that. I would talk to the owner/manager about a settlement. If they refuse, try threatening them with a law suit and if you know an attorney, have him/her give them a call. Doesn't hurt trying to get them to own up to their responcibility.

Good Luck!

Dick
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Old 09-03-2007, 01:16 AM   #28 (permalink)
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Thanks for the advise. I think it was a hurry up and get er done thing. And you are correct about taking responsibility. The ace in the hole was "Heck plastic scratches so we can't be responsible for that" LOL.

They are the only marine LFS in town (Well petco too) and the sales people are nice. Its the maintenance people that don't seem to care. The copper irritated me the most. They said "It was the only way" then I found out it was not the only way but a bit too late.

I can't prove it but I think the owner is pissed off because he did not build my tank.
I called there twice and they never returned the call so I had ATM build it. I spoke with some other around town and they have had similar issues. When you are the only game in town people have no where else to go so I suppose they just suck it up. I did not pay the last bill, I sent a letter stating I would seek damages
if they don't wave it. It was a 3-400 bill.

I won't do business with them anymore. I found a wholesaler that I set up an account with. I need to do 400.00 minimum orders. Need to look for a reliable mailorder place to do smaller orders. Someone said Drs. Foster & Smith were ok.

I set up a 55, 10 and 20 gallon QT tanks at home. I think I will order some hermits and snails and starfish. I heard it is possible for ICH to ride on inverts, I want to quarantine them as well. Maybe I am paranoid but I never want to see ICH in my main tank again.
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