Laura,
I may be able to help you....most of my life has been in the printing/graphics world.
I can safely say that most printers (digital or otherwise) will cringe if you design your piece in any Microsoft product. Not that they have any beef with Microsoft, but rather, its just doesn't work well with their equipment. I may have a little time tomorrow night to rework your stuff in a format they CAN use,
PM me and I will tell you what I need to get it done.
Dont feel bad about not knowing this stuff, I traveled this road everyday...many times with people who charged their clients A LOT of $$ considering they didn't know what THEY were doing either.
Jon